Processing time

All orders are processed within 1-2 business days. Orders placed after 12pm EST, on weekends, or on holidays are processed the next business day. You'll get a confirmation email with tracking as soon as your order ships.

United States shipping

Economy: $4.90 - 3-6 business days
Standard: $6.90 - 3-5 business days
Expedited options are available at checkout, calculated by weight and destination.

Exact rates and delivery estimates for your address are shown at checkout before you pay.

International shipping

We ship worldwide via USPS and DHL Express. Rates are calculated live at checkout based on your address, package weight, and the service you choose. Typical delivery is 15-21 business days for standard international service and faster with DHL Express.

Customs, duties and taxes

International orders may be subject to import duties, taxes, and customs fees charged by the destination country. These are not included in your order total and are the responsibility of the customer. We have no control over these charges and cannot predict what they will be.

Tracking your order

Once your order ships you'll receive a tracking number by email. Please allow up to 48 hours for tracking to update.

Lost, delayed or damaged packages

If your tracking hasn't updated in 10 business days, or your order arrives damaged, email customersupport@nopain-noprofit.com with your order number and we'll make it right.

Incorrect addresses

Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrectly entered address, but contact us right away and we'll do what we can before the order leaves our facility.