Refund policy
Returns
We have a 14 day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn and unwashed, with tags attached, and in its original packaging. You'll also need your receipt or proof of purchase.
To start a return, contact us at customersupport@nopain-noprofit.com with your order number. If your return is accepted, we'll send you a return shipping label along with instructions on how and where to send your package.
Returns must be sent to:
NO PAIN NO PROFIT FITNESS APPAREL
1401 Cinder Ln
Kissimmee, FL 34744
United States
Items sent back to us without first requesting a return will not be accepted.
You can always reach us with any return question at customersupport@nopain-noprofit.com.
Damages and issues
Please inspect your order as soon as it arrives. If your item is defective, damaged, or you received the wrong item, contact us immediately at customersupport@nopain-noprofit.com and we'll evaluate the issue and make it right.
Exchanges
The fastest way to get the size or colorway you want is to return the item you have and, once the return is accepted, place a separate order for the new one.
Non-returnable items
Sale items and gift cards are final sale and cannot be returned.
Refunds
We'll notify you once we've received and inspected your return and let you know whether the refund was approved. If approved, you'll be automatically refunded to your original payment method within 10 business days. Please note it can take additional time for your bank or credit card company to post the refund.
If more than 15 business days have passed since we approved your return and you still haven't received it, contact us at customersupport@nopain-noprofit.com.
